by Jon Cline | Nov 12, 2021 | Blog
Back in June, I presented at the online Salesforce community event, CenCal Dreamin’. Geared for the Central California Salesforce community, the free online event was available to anyone. My session focused on how to design interfaces people actually want to use....
by Jon Cline | Nov 8, 2021 | Podcast
This time on Salesforce Trails and Trials, hosts Jon Cline and Erik Yewell talk failure. Plus, unexpected consequences of changing picklist values, metadata dependency API, some helpful tools, the value of user acceptance testing, and bread. Jon Cline has been working...
by Jon Cline | Sep 20, 2021 | Blog
Tech companies have long promised that devices and apps will improve our relationships. Sometimes they deliver on that promise (usually with good guard rails and design), but most of the time it’s something less. We’ve all heard complaints about devices...
by Jon Cline | Sep 7, 2021 | Blog
As technology becomes more and more pervasive, it becomes easier for small technical hurdles to disrupt users. This build up of technical frustration (latent click rage, anyone?) can negatively impact what I call our digital quality of life. A simple way to make tech...
by Jon Cline | Aug 31, 2021 | Blog
One approach to improve digital quality of life is the right-to-repair movement. Proprietary software is making it so farmers can’t even repair their own tractors. Tech companies lock people out of their own devices. But there’s a movement pushing back, and it’s...