Salesforce Trails & Trials: Episode 10

This time on Salesforce Trails and Trials, hosts Jon Cline and Erik Yewell talk failure. Plus, unexpected consequences of changing picklist values, metadata dependency API, some helpful tools, the value of user acceptance testing, and bread. Jon Cline has been working...
Digital Quality of Life: Build Engagement & Relationships

Digital Quality of Life: Build Engagement & Relationships

Tech companies have long promised that devices and apps will improve our relationships. Sometimes they deliver on that promise (usually with good guard rails and design), but most of the time it’s something less.  We’ve all heard complaints about devices...
Digital Quality of Life: Give People Control (of Forms)

Digital Quality of Life: Give People Control (of Forms)

As technology becomes more and more pervasive, it becomes easier for small technical hurdles to disrupt users. This build up of technical frustration (latent click rage, anyone?) can negatively impact what I call our digital quality of life. A simple way to make tech...
Right-to-Repair Can Improve Our Digital Quality of Life

Right-to-Repair Can Improve Our Digital Quality of Life

One approach to improve digital quality of life is the right-to-repair movement. Proprietary software is making it so farmers can’t even repair their own tractors. Tech companies lock people out of their own devices. But there’s a movement pushing back, and it’s...